Frequently Asked Questions
Where are your products made?
Each product is handmade to order in our studio in Savannah, GA. From the initial design, to the screen-printing, to the sewing, we do it all. With this in mind, please note there may be minor variations from item to item. The size and design of each piece will be substantially the same as pictured on the respective product page.
What is your return policy?
Because we are a small operation we are unable to offer returns or exchanges at this time.
How long until my order to ships?
Depending on the volume of our production line orders may be sent out in only a few days, but please allow a preparation time up to two weeks before shipment. If you're on a time crunch, just send us an email and we will advise you on production time. You will receive an email once your order has shipped.
Can I expedite production & shipping for a rush order?
Yes! For an additional fee we will push your item to the front of our production line and choose a quicker shipping option. Please call or email us and we can customize this option for your needs.
Where do you ship?
We ship worldwide with USPS. Please read our Shipping Policy.
What type of payment do you accept?
We accept Visa, Mastercard, Discover, and Amex during checkout. Our checkout is powered by Stripe, a secure payment processing company. Learn more at www.stripe.com.
I want to carry Moss & Marsh in my store!
Please visit our Stockists page and fill out the application. We will then email you our buyers pack!